After a lot of back and forth, Sony and Microsoft are now offering a refund of the purchase price for the digital versions of Cyberpunk 2077. The developer is now giving in to physical copies too.

Cyberpunk 2077

CD Projekt Red is now processing the applications

While Sony has now removed Cyberpunk 2077 from the PlayStation Store because of the entire problem, Microsoft has so far been satisfied with a warning on the shop page. Still go with both companies numerous refund requests for the digital editions of the game and GOG wasn't safe from that either.

Buyers of the physical versions were left with nothing for the time being, but developer CD Projekt Red recently also spoke up. Accordingly, the company also wants to enable a refund of the purchase price of copies that were purchased in retail stores.

Buyers must send a proof of purchase to the email address helpmerefund@cdprojektred.com send. The purchase must, however until December 21st be proven – here it is important to be quick.

Information on the further processing of the refund should be announced after December 21, 2020.

Cyberpunk problems are also part of our headlines.

Original article from December 18, 2020:

New Cyberpunk 2077 patch is supposed to make everything better – and it's coming soon

Cyberpunk 2077 is a shambles on the consoles, but the PC version also lacks bug-free gameplay and a few features that CD Projekt Red had promised before the release. Playing and still having fun may work for some, but others can only hope for a patch right now. But will he fix everything?

When will the new Cyberpunk 2077 patch come? After 8 years of waiting and the final release of Cyberpunk 2077, the following still applies: Waiting! Because now players are waiting for patches and any desired features that will hopefully be added to the game soon. According to a memo from several GameStop branches, the next big patch is due to fly into the game on December 21st, and it should mainly take care of those things that are currently "worrying customers about Cyberpunk 2077":

"CDP will be on Release a patch on December 21stwho will largely take care of all the things that cause Cyberpunk 2077 buyers to worry. If buyers are still unhappy and want to return their product, they should Email to helpmerefund @cdprojektred.com send to a refund available directly from CDP. The complete message from CDP to Cyberpunk 2077 buyers can be found here: https://en.cdprojektred.com/news/important-update/ "

We can confirm – the Internet is full of concern about Cyberpunk 2077. Since this concern only starts with bugs and unplayability, but otherwise extends to missing features and problems in core gameplay (level of difficulty, perk system, crafting), it is questionable whether all players will be happy after the next patch. But it is possible that the NPCs will have sensible faces on the PS4 afterwards.

Original message dated December 17, 2020

Cyberpunk 2077: Refunds Are Problematic

CD Projekt RED gives players the opportunity to contact helpmerefund@cdprojektred.com until December 21, 2020 if there are problems with the refund from Sony and Microsoft. Those who took advantage of this offer in relation to Cyberpunk 2077 also got an answer, but it is only about an automated mail:

“If you have a digital copy on Xbox, visit Xbox Support for details on how to get a refund. If you have a digital version for the PlayStation, please wait until we get in touch, ”it says.

"People are starting to get this response back from CD Projekt RED after emailing their "help" address for refunds. The language is interesting: it no longer says to request a refund from Sony. One should wait."

Apparently, the studio has not agreed a formal refund process with either company – so players have had mixed success so far in actually getting a refund for the game. Sony in particular has many applications with the grounds declinedthat once the game has been downloaded and played on the user's console, it is non-refundable due to the digital store's policy. In addition, they refer to the updates and patches announced by CD Projekt RED, but these will be only in January and February expected. When the announced next-gen versions of the game will appear is still uncertain.

Original article from December 16, 2020:

Cyberpunk 2077: Gamblers Demand Refunds, Few Are Lucky

Opinions are currently divided on Cyberpunk 2077. While PC gamers are usually very satisfied, console gamers fall by the wayside. Many are now demanding their money back, but with mixed success.

Cyberpunk 2077: Console gamers are not satisfied

It took around eight years for Cyberpunk to be released into the wild in 2077. Some will say it was about time, others would probably have preferred to give the developers more time. This includes especially console gamerscomplaining of numerous bugs, glitches and performance problems. CD Projekt RED has released some updates in the past few days, but many are still very unhappy with the result.

The game has been heavily criticized by users, especially on portals such as Reddit and Twitter. These make comparisons between the version for the console and for the PC. From the comments it can be seen that the PC version is not only prettier, but also runs much more smoothly in contrast to the current version for PS4 and Xbox One.

Cyberpunk 2077: Developer announces major updates

The developer recently published a statement on the current version. He asks for excuse and patience. In addition, the studio has announced that numerous updates will be released in the next two weeks. This will follow in January and February a big patch eachwho will "solve most of the known problems players experience on the last-gen consoles". Although that won't raise the game to the level of the PC version, it would at least improve Cyberpunk 2077 on the consoles.

If you are still too dissatisfied, the developer asks you to contact PSN and Xbox for a refund. If you have a physical version, you need to report to the place where you bought the game. If it is not possible there, you can also contact them directly, according to the developer. The e-mail address helpmerefund@cdprojektred.com is available until December 21st.

Cyberpunk 2077: First refunds are already in progress

On Reddit was reportedthat the first refunds from Sony have already gone through in the past few days – but only if you were lucky and landed on an understanding employee at customer support. Some had no luck and were hired by the company on the grounds that they should wait for the updates and upcoming patches, rejected. In this case, it is advisable to contact CD Projekt RED at the email address provided, but a refund is not always guaranteed.

"So today's update, Sony support denied another refund for Cyberpunk2077. They said that even if the developers say refund, they won't. Lied the game wasn't broken and lied about what CDPR said. Tl: dr You're stuck with a broken game and waiting for it to be patched. What a support."

Nonetheless, the game sells extremely well. Cyberpunk 2077 is not only the first single-player game to reach one million simultaneous players on Steam, but sales of the game on the day of release were already sufficient, to make a profit for the studio.

Cyberpunk 2077 was released on December 10, 2020 for PC, Xbox One, PlayStation 4 and Stadia. The game will also be playable on Xbox Series X | S and PlayStation 5 consoles. At a later date, a free upgrade will be available for owners of Xbox One or PlayStation 4 versions, which will take full advantage of the next generation of hardware.