With the start of the mega sales, the Epic Games Store also seems to have added a new feature. As players have reported since the weekend, Epic Games automatically sent them an email informing them of a partial refund for a PC game they bought before the sale. Means: If you buy a game shortly before the start of a sale, the difference between standard price and deal will be refunded. The new feature was not mentioned in the refund guidelines that were last updated in January 2019.
The Epic Games Store has been luring past Thursday with a mega sale – and offers a lot of PC games cheaper than usual. Discounts of up to 75 percent await in the deals. The offers include Control, Borderlands 3, Anno 1800 and Red Dead Redemption 2, for example. The store appears to have added a new feature just in time for the start of the mega sale. Since the weekend, reports on social media have increased that players have automatically received an email informing them of a partial refund for a PC game purchased shortly before the sale.
So if you bought a PC game before the sale, which was reduced in price shortly afterwards, the difference will be automatically repaid. "It's incredible," says Joshua Boggs from Studio Mayday, for example. The game director and designer was one of the first to report the new partial refund in the Epic Games Store. In the comments on Twitter, the feature has met with a predominantly positive response. In the email that was automatically sent to the users concerned, the Epic Games Store wrote: "You recently bought a game in the Epic Games Store. The price of the game you bought was recently reduced. We are therefore paying back the difference," says E -Mail.
Details of the partial refunds have so far not been found in the support area of the Epic Games Store. The Refund Policy the publisher last updated in January 2019. At that time, it was announced that users can have the purchase fully refunded and buy again immediately as long as it complies with the guidelines. They stipulate that all games can be returned within 14 days. However, this no longer works if the game has been played for more than two hours. Other shops like Steam, PSN and Xbox Games Store offer a similar return system. However, there are no automatic partial refunds here. He is currently giving away Incidentally, Epic Games Store is the full version of GTA 5.
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