The responsible development studio Niantic reported a short time later via Twitter to not only clarify the matter, but also to apologize to the Pokémon GO players concerned.
“We are working on reversing the strikes for some coaches who have been falsely fined for their accounts. This will happen automatically for the respective coaches, regardless of whether they have contacted us or not. We apologize for the mistake.”
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Fans are angry
While a large part of the players concerned are relieved that the wrongly imposed suspension will soon be lifted, some other fans are starting the counterattack. They ask from Niantic among other things an improvement of their recognition system. This should actually serve to distinguish bots from real players and ultimately to pull them out of circulation. However, this system does not seem to be working properly at the moment. Therefore, the demands of some fans for expanded support with better reactions to objections from players against bans is getting louder.
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