from Sara Petzold
Since the release of the pre-patch of WoW Shadowlands there are apparently problems with the recruit a friend program. The developers are already working on a solution, but are also offering a temporary workaround.

Of the WoW Shadowlands pre-patch brings not only new content but also a Set of bugs and problems with itself, including a bug in the Refer a Friend program. Various players report according to the Wowhead editorial team that they can no longer use the feature in the game. The problem currently seems limited to the EU servers, but the developers are already working on a solution.

The Blizzard team writes about this in an official bluepost:

"Something is definitely not working as it should and we are currently investigating the problem. You can find a support article here:
This Account is Ineligible Error – Recruit a Friend
Currently it does not describe the bug currently being investigated, but if we cannot solve the problem quickly, we will update it with further information as soon as we know more. "

The developers also have one another bluepost in which they describe a temporary workaround for the bug with the recruit-a-friend program. Players encountering issues with the feature can do the following:

  • Make sure the account you want to promote was created within the past seven days and has no active game time in the past 24 months.
  • Ensures that the advertising account itself has an active game subscription.
  • Ask the friend you guys are for WoW (buy now 15.00 € ) want to recruit yourself about a special contact form Contact Blizzard Support and explain the problem.

The developers state that they cannot guarantee help in every case. However, they wanted to do whatever they could to provide eligible players with their rewards.

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