Being able to pre-order a PS5 in 2020 is currently as likely as a UFO sighting, but what's the motto? I want to believe. Some happy beings who have actually already pre-ordered and paid for their PS5 and whose PS5 has not yet arrived would also like to believe. Is there still hope?

PlayStation 5
PS5 pre-ordered but not received? Or got too late? Tell us about your experiences with pre-ordering the PS5: Have you contacted Mediamarkt, Saturn or another provider? Did any of you get the console this week? Was the package sent but never arrived? Write us a PM to our Facebook presence, then maybe we can help each other.

Let's be clear: I was able to catch a PS5 at Mediamarkt for the second wave of sales, received the confirmation and a while later an email stating that the delivery of the console could be delayed. Then silence. The console didn't arrive either, of course, and now the question wafts in the room: When is it coming? What's happening? Did Mediamarkt even have my console? Should i cancel?

I suppose some of you feel the same way. If so, you might be interested: I did some research, asked MediaMarkt and came to the conclusion that, despite everything, canceling it would not be a good idea at the moment. Patience is arguably the mother of the PS5 console.

What MediaMarkt says about the status of PS5 pre-orders

“Since the PlayStation 5 went on sale on November 19, 2020, we have gradually started delivering it exclusively to pre-orderers. Due to the very high demand for pre-orders, we cannot currently guarantee that we will serve all pre-orders with the start of sales. We are in close contact with the manufacturer in order to carry out all pre-orders as quickly as possible on the release date. "

What the spokeswoman for MediaMarkt has told us here is of course a ready-made text that unfortunately doesn't really relate to the When or that Why comes in. Could it be that MediaMarkt and Co. sold PS5 consoles that they didn't even have? And which can only be provided by Sony with the next delivery? If so, this pre-order is and will remain your chance to get the PS5 – and everyone else who wants to pre-order in the next wave will have fewer consoles available. If there really will be a third wave in 2020.

But we cannot know for sure. Cyber-Week with Black Friday may also prevent deliveries because retailers are currently overwhelmed.

When could your PS5 console arrive?

As Games economy reported in an interesting article, PS5 consoles were transported until November 24th, that is, on Tuesday, shipping confirmations were sent to customers who had successfully pre-ordered their PS5 from MediaMarkt or Saturn. It was mainly customers who had pre-ordered in the 2nd wave. We can assume that deliveries will be made successively, especially to those who have pre-ordered.

Customers were also advised by MediaMarkt and Co. that the stores are now concentrate on the remaining pre-orders will. Conversely, this means that you are more likely to receive the console with a pre-order than with a cancellation and trying to order again. If you want to get the PS5 in 2020, I advise you not to cancel.

When can further deliveries be expected? It is currently assumed that those who are still waiting for pre-orders will receive their console at the beginning of December at the earliest. Sony announced in a tweet on November 25th that PS5 consoles would be delivered to stores again before the end of the year. In addition, it seems as if MediaMarkt and Co. are groping in the dark as to when they can deliver again. See for yourself:

Tips for PS5 pre-orderers

In the meantime, what can you do to find out why your package hasn't arrived yet? Here are a few tips – it is quite possible that your pre-order didn't work out.

  • Control your bank account: Has the money that you transferred to MediaMarkt and Co. been transferred back?
    • Some customers did not receive any information regarding the cancellation of their pre-order.
    • Instead, only the money was sent back.
    • If this is the case with you, your pre-order did not work.
  • Check your email account for shipping confirmations every day.
  • Check with the dealer.
    • If the dealer mentions when the console should be delivered, please let us know! Then I can update this article. (See above.)
  • Patience.

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Yes, there is still hope for those who were able to pre-order a PS5 but haven't received it yet. As soon as there is new information on the status of the pre-orders, we will update this article.